Help
Shipping, returns, sizing and orders. If your question is not here, email us and a person will reply.
Contact us
Email info@theavelique.com with your order number and a person will reply.
Shipping and delivery
Across Europe. Every country we deliver to is in the list at checkout.
Every piece is printed when you order it. Production takes 2 to 5 working days, then your parcel is on its way. The delivery estimate for your country is shown at checkout.
Shipping is calculated at checkout for your country.
Yes. We email you a tracking link as soon as your order ships.
Prices include VAT. Orders within the EU have no customs charges. For countries outside the EU, such as the UK, Switzerland or Norway, local import tax or duties may apply on delivery.
Returns
Every piece is printed to order for you, so we cannot accept returns for a change of mind or the wrong size. Please check the size guide on the product page before you order.
Send us a photo within 30 days of delivery and we replace it or refund you, free of charge.
No. Every piece is made in the size you chose, so we cannot swap sizes. Each product has its own size guide with measurements in cm to help you pick.
Sizing
Every product page has its own size guide with the garment’s measurements in cm. Lay a top you like flat, measure it, and pick the closest match.
Women’s and men’s pieces are cut for that shape. Unisex pieces are made to fit everyone and follow men’s sizing, so if you usually wear women’s sizes, consider one size down.
Orders and payment
Email us as soon as you can. Once your piece goes into production we can no longer change it.
Payment methods are shown at checkout.
Wash cold, inside out. Tumble dry low or hang to dry. Do not iron directly on the print.