Payment Policy

We accept payment by bank transfer and by card. This Payment Policy explains how payments are processed on theavelique.com (the “Website”), operated by Avelique Trade LTD (“we”, “us”, “our”). By placing an order, you agree to the terms below.

1. Accepted Payment Methods

We accept the following payment methods:

• Bank transfer. You can pay by bank transfer using the details provided at checkout. Your order is processed once the payment has been received and cleared.
• Card: Visa and Mastercard. Card payments are processed securely by our payment provider at checkout, and your order is confirmed as soon as the payment is authorised.

We do not accept PayPal, cash, cheque or cryptocurrency. If the available payment methods change, this page will be updated.

2. Currency

Your order is invoiced in the currency shown at checkout, and your payment is charged in that currency. If your card or bank account is held in another currency, your bank will apply its own exchange rate and may charge a conversion fee. We have no control over these charges and are not responsible for them.

3. How Payment Works

• Select bank transfer or card at checkout.
• For bank transfer, use the account details provided to send your payment. Your order is processed once the funds have cleared.
• For card payments, enter your details in the secure payment form; your identity may be verified by your bank through 3D Secure.
• Once the payment is authorised or received, you will receive an order confirmation email with your order and shipping details.

Because every item is printed to order by our partner Printify, production begins shortly after your payment is confirmed.

4. Pricing and Taxes

All prices are shown inclusive of applicable taxes unless stated otherwise at checkout. Shipping charges, where applicable, are calculated and displayed before you confirm your order. We make every effort to ensure prices are accurate, but in the event of a pricing error we will contact you before dispatch and give you the option to confirm the corrected price or cancel the order for a full refund.

We deliver to 54 European countries. Import tax or customs duties may apply to orders delivered outside the EU, including the United Kingdom, Switzerland, Norway and others. Any such charges are not included in the price at checkout and are the responsibility of the customer.

5. Payment Security

• SSL/TLS encryption is applied across all pages, so your data never travels unencrypted.
• Card payments are processed by our PCI DSS compliant payment provider and protected with 3D Secure. Your card details are entered directly into the provider’s secure form and are never collected or stored on our servers.
• Orders are subject to fraud monitoring and suspicious-activity alerts.

6. Failed or Declined Payments

If a card payment is declined, you will be notified at checkout and your order will not be processed. For bank transfers, your order is held until payment is received. Please check your details or try the other payment method. If you continue to have problems, contact us at info@theavelique.com.

7. Fraud Prevention

To protect our customers, orders may be subject to automated and manual fraud-prevention checks. We reserve the right to request additional verification, delay, or cancel any order we reasonably suspect to be fraudulent or unauthorised, and to return any funds received for such orders to the original payment method.

8. Refunds

Because every item is made to order by Printify, we do not offer change-of-mind or wrong-size refunds. If an item arrives damaged, misprinted or faulty, report it within 30 days of delivery with photo evidence and Printify will provide a free reprint or a refund. Where a refund is issued, it is made to the original payment method used for the purchase. Full details are on our Help page.

9. Order Confirmation

• Orders are confirmed once the payment has been authorised or received.
• You will receive an order confirmation by email, including your shipping details.
• We reserve the right to refuse or cancel any order at our sole discretion.

10. Contact Us

For any questions about payments, contact us at info@theavelique.com. We aim to respond within 2 business days.

11. Company Information

AVELIQUE TRADE LTD
Registration number: 17453530
Registered office: 167-169 Great Portland Street, 5th Floor, London, England, W1W 5PF
Email: info@theavelique.com